I have tried reaching out to management and I’m leaving this review due to their poor response. Buyer beware. I went to Dr. Hamilton at this location for my first round of Botox ever. She was great, placement was perfect and it lasted years! My skin has never looked so good! Unfortunately, Dr. Hamilton left and I had to see a new doctor (Dr. Tran). The results were terrible—I was fully mobile in 2 months and my two friends that received the same service on the same day, reported the same experience. That’s when I decided to reach out to the office to provide this feedback. I was blown away by the lack of professionalism. Ashley actually told me that’s “not possible” and “I should’ve called her sooner,” like I was lying somehow even though it’s all verifiable in my chart. I was told someone would call me back but it’s been days and no call. I’m floored by this response and wanted others to be aware.

Emma Jenny

February 19, 2025

Beautiful facilities and even better care! Such a sweet team here. Dr. Sartor listened very carefully and made me feel so comfortable. I’m so happy I found an amazing dermatologist in H-town.

Sarah Graves

February 14, 2025

the staff and MD were extremely nice and caring. i felt very comfortable through the entire exam. thank you westlake dermatology for such a nice experience✨

Ramon Martinez

January 10, 2025

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Brow Lift in Houston by Westlake Dermatology & Cosmetic Surgery - West University

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